AI Voice Agent Call Centre Platform
Replacing a human-staffed inbound call centre with a low-latency voice agent stack — LiveKit, Deepgram, RAG grounding and live telephony handoff.
Projects
Two categories here. Enterprise engagements are client work — architecture, POCs and proposals delivered through CMC Global. Client names are generalised where the pursuit is active or covered by NDA; the technical substance is unchanged. Personal builds are things I shipped on my own time, mostly to stay honest about what modern stacks actually cost to build.
Enterprise engagements
Warehouse Optimisation Platform
A four-module optimisation platform for a global electronics manufacturer — JIT sequencing, bin allocation, labour planning and trolley routing, with an interactive prototype used to close the strategy phase.
Claims Adjudication Rules Engine
A deterministic Python rules engine for Malaysian health insurance claims — built as a working POC to prove that the right answer was not an LLM.
Science & Technology Diplomacy Platform
A national platform for Vietnam’s Ministry of Foreign Affairs, built entirely on open-source infrastructure — Keycloak, Supabase, n8n.
Edge Facial Recognition & Video Analytics
Architecture for edge-based facial recognition scaling to 200+ cameras, plus video analytics and OCR POCs delivered across APAC clients.
Personal builds
theNextVoz — Flutter Forum Client
A third-party mobile client for Vietnam’s largest tech forum — live on the App Store and Google Play, built solo.
TinGon — AI Vietnamese News Reader
RSS aggregation with AI-driven clustering and de-duplication for Vietnamese news. Flutter, Firebase, Gemini, pgvector.
Muc & Dem — Automated Storytelling Video Pipeline
A Vietnamese audiobook and storytelling YouTube channel with a programmatic video engine — sprite-based animation, TTS narration, Remotion rendering.
Multi-Strategy Algorithmic Trading System
A Node.js futures trading bot built for my own use — multi-strategy ensemble with macro regime detection, backtesting and ML-based signal scoring.