Resume

Nguyen Hoang — AI Solutions Architect & APAC Pre-Sales Consultant
Da Nang, Vietnam · hoangtrankhoinguyen@gmail.com · LinkedIn · Download PDF

Summary

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AI Solutions Architect and Pre-Sales Consultant specialising in APAC enterprise pursuits — bridging deep technical architecture (digital twin, voice AI, RAG, computer vision, edge computing) with consultative business outcomes (ODC scaling, market entry, win-rate improvement). Closed SGD 1M pipeline across Singapore and Malaysia, authored 100+ proposals, and architected 15+ enterprise solutions spanning semiconductor manufacturing, travel and aviation, BFSI, healthcare, renewable energy and facility management. AWS Certified AI Practitioner with hands-on full-stack capability — proven by a published mobile app and production-grade systems — that gives every solutioning conversation engineering credibility.

Key Achievements

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• Closed SGD 1M pipeline across APAC pre-sales engagements
• Authored 100+ proposals and tenders across Singapore, Malaysia and Vietnam
• Improved organisational win rate by 15% through standardised AI solutioning frameworks and a reusable proposal library
• Architected enterprise AI and cloud solutions across digital twin, voice AI, computer vision, RAG and edge computing — covering 6+ verticals
• Built an 80-account APAC ITO target list for the SG and MY markets, clustered by vertical, buying signal and entry angle
• Built FY2026 pipeline analytics covering 49 leads and USD 10M+ pipeline value, with concentration-risk and loss-pattern analysis

Core Competencies

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Pre-Sales & Solution Consulting

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RFP/RFQ/SOW analysis · technical proposal authoring · WBS-based costing and effort modelling · pricing strategy (fixed-price vs T&M, buffer and margin design, tiered POC packaging) · client discovery workshops · requirement shaping · competitive intelligence · account-based research and GTM planning · pipeline analytics and win/loss forensics

AI & Solution Architecture

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Generative AI and RAG (pgvector, ChromaDB, embeddings, agentic orchestration) · voice AI (STT–LLM–TTS pipelines, sub-1.5s voice-to-voice latency budgets) · computer vision (detection, tracking, OCR, edge inference) · digital twin and discrete-event simulation · cloud-native and event-driven architecture · edge and IoT (offline-first sync, OTA deployment)

Domain Depth

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Semiconductor manufacturing (AMHS, OHT, MES, SECS/GEM, OPC-UA) · travel and aviation (GDS, NDC, BSP settlement, PNR) · BFSI (digital banking, payments, AML/KYC) · healthcare (FHIR, Medplum, claims adjudication) · logistics and warehousing · facility management · enterprise eCommerce (MACH, headless)

Business & Delivery

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ODC/GDC planning and governance · APAC market research and account targeting · vendor and partner ecosystem mapping · stakeholder communication across C-suite, technical leads and procurement · Agile/Scrum and hybrid delivery · UAT coordination and post-go-live stabilisation

Technical Summary

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Experience

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Solution Consultant — CMC Global

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Da Nang, Vietnam · 07/2022 – Present

• Lead AI and enterprise pre-sales for APAC clients (primary markets: Singapore and Malaysia), owning the full lifecycle from RFP analysis and discovery through technical solutioning, costing and proposal closure.
• Architect multi-domain enterprise solutions — voice AI call centres, computer vision surveillance, digital twin and simulation, RAG knowledge platforms, intelligent document processing — and defend those architectures in technical evaluation with client CTOs and procurement.
• Build bottom-up estimation models (WBS, effort, buffer, margin) and pricing strategies across fixed-price, T&M and tiered-POC commercial structures.
• Run discovery workshops and stakeholder mapping for enterprise pursuits; produce account research, org charts and entry-angle analysis for target accounts.
• Own resource augmentation pursuits end to end — role profiling, candidate assessment, interview question banks, rate card modelling and client submission.
• Maintain pipeline analytics and win/loss forensics used for regional GTM prioritisation.

Backend Developer / Scrum Master — Digital Unicorn

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07/2021 – 07/2022

• Joined as a backend developer on Life In, a product built for the Belgian market, working on services and APIs alongside the product team.
• Moved into the Scrum Master role for the same team — running ceremonies, backlog refinement, estimation and release planning, and keeping delivery aligned between the engineering team and the product stakeholders in Belgium.
• Kept enough hands in the codebase to keep the process grounded: sprint scope negotiated against real technical constraints rather than optimism.

Freelance Delivery Lead — Nadlo Webagentur (Remote)

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01/2018 – 06/2021

• Ran a small freelance engineering team as the single client-facing point of contact for a European web agency — scoping requests, agreeing timelines and budgets, and reporting progress directly to the agency’s stakeholders.
• Translated client briefs into work packages, distributed them across the team, and reviewed output before hand-off; owned quality and delivery commitments end to end.
• Sustained the engagement for three and a half years on repeat work — every follow-on project won on delivery track record rather than a new pitch.
• Operated fully remote and asynchronously across time zones, which set the working style later used for APAC pre-sales engagements.

Selected Engagements

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Full write-ups in Projects.

Education

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Certifications

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• AWS Certified AI Practitioner (AIF-C01)
• Professional Scrum Master II (PSM II) — Scrum.org
• Professional Scrum Product Owner II (PSPO II) — Scrum.org
• Professional Scrum Master I (PSM I) — Scrum.org

Languages

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• Vietnamese — native
• English — full professional proficiency

Community

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• 500+ reputation on Stack Overflow; contributor to Project Management Stack Exchange
• Technical writer on Viblo Asia — 18K+ cumulative views
• theNextVoz — a third-party VOZ forum client, built solo and published on the App Store and Google Play