Voice AI on Nguyen Hoang — AI Solutions Architecthttps://htknguyen.dev/tags/voice-ai/Recent content in Voice AI on Nguyen Hoang — AI Solutions ArchitectHugo -- gohugo.ioen-UShoangtrankhoinguyen@gmail.com (Nguyen Hoang)hoangtrankhoinguyen@gmail.com (Nguyen Hoang)© 2026 Nguyen HoangMon, 20 Jul 2026 00:00:00 +0000AI Voice Agent Call Centre Platformhttps://htknguyen.dev/projects/ai-voice-agent-call-center/Mon, 20 Jul 2026 00:00:00 +0000hoangtrankhoinguyen@gmail.com (Nguyen Hoang)https://htknguyen.dev/projects/ai-voice-agent-call-center/Replacing a human-staffed inbound call centre with a low-latency voice agent stack — LiveKit, Deepgram, RAG grounding and live telephony handoff.